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Dear Kim & Denise. As I remarked in previous correspondence with you, your prompt professional approach and detail to customer satisfaction is first class. You offered advice without being oppressive in all aspects of our holiday arrangements including flights and car hire. I have already recommended you to two friends.
The villa was clean with all the stated items available and in working order with the welcome pack very much appreciated. Thanks for the directions from the airport to the villa, they were were spot on. The pool water was a little cloudy but not un-useable. This was due to the dust being blown over from the open land adjacent to the villa . It was sorted out when the pool guy came on the second day. He was very apologetic about the pool-water and gave loads of tips and information about the area whilst he was there.
You score 10 / 10 (everything as described and stated) and yes, I would use your company again. First class service!
R. Lye, Neath, S. Wales.

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