Frequently Asked Questions (FAQ)
Who are Cyprus Property & Villas?
Cyprus Property & Villas Limited is a UK registered company that are based
in the UK and Cyprus and has direct contact with the owners of quality villas
and apartments.
Why rent a private villa in Cyprus?
Renting your own Cyprus villa or apartment makes for a relaxing holiday and
stress free time for all the family and is the ideal escape from it all. Cyprus
packs a remarkable array of sights and attractions into such a small space;
museums and archealogical sites that span five millennia of history, throbbing
beach resorts, medieval fortresses, age old temples standing on empty
hillsides, cool mountain forests and pretty valleys chequered with vineyards,
grain fields and olive groves all complete the landscape. On an island where
one can swim and ski all in the same day, this truly is a holiday paradise with
something for everyone.
How do I book a villa through you?
First you fill in a simple
telling us what you are looking for and when you’d like to stay.
Our professional staff will immediately match your requirements to our villa
properties and ensure that the properties are available and obtain the best
prices for your stay. We will then email links, that will contain all the
details of the villas and/or apartments that match your criteria, complete with
colour photographs and detailed descriptions of the services available at each
property. You then choose the accommodation that's right for you. You can call
or email us if you have any questions or special requests.
Once you have selected the property that you wish to rent, you fill in a simple
booking form which will be posted to you and the deposit (30% non-refundable)
to secure your booking.
On receipt of your final payment (due 30 days before you arrival date) we will
send you your personalised travel pack including directions to your villa, how
to get the key and usefull Cyprus travel information.
How can I pay for a booking?
You can pay by credit or debit card  ,
cheque or by making a bank transfer.
If a payment is made by credit/debit card you will incur an additional fee (up
to 3.5%) to cover the cost of the transaction with the card provider.
How are prices shown?
Prices are all in UK pounds (sterling) and are quoted on a per week (7 day)
basis. There are no under occupancy charges when renting a villa or apartment.
Prices are per villa/apartment per week.
Prices include taxes (VAT). The pricing section of the property brochure page
will detail any extras if applicable.
What is the minimum and maximum stay?
The minimum stay is usually seven days, however shorter stays may be possible.
Long term rentals are also possible, especially out of season at a competitive
rate.
What if I have to cancel my booking?
To secure the booking a non-refundable deposit (30%) is payable to secure the
booking. Once the booking has been confirmed, the full balance is due within 30
days of your arrival date. If you cancel your booking at the deposit stage, the
deposit will be lost. If you cancel your booking after the balance is paid you
will not be eligible to a refund and you may lose all the money you have paid.
However in exceptional circumstances, we can refund part of the payment. It is
essential you let us know as soon as possible if you believe you must cancel
the booking.
What documents do I need?
Most important is that you have a full passport that is valid for at least 12
months. When hiring your car please ensure you have a full and valid UK or
International driver’s license. Also bring your villa pack with you so that you
know where you are going and have a contact number in case of any questions.
What happens when I arrive?
If you have booked car hire, you will pick up the car and follow our detailed
directions to your villa. If you don’t have a car booked, a representative can
pick you up from the airport if you arranged this in advance through our
booking form. Our itinerary packs will tell you the location of the villa keys
as well as the time you may take occupancy of the property.
What happens on the day of departure?
Remember to pack all your belongings and drive to the airport. The villa will be
full cleaned and prepared after your departure and any personal belongings that
you leave behind may be disposed of. The keys must be handed over to the
property management at your allotted vacate time. Someone will meet you at the
property to check everything and secure the property.
How often is the villa cleaned?
The villas and apartments are cleaned on a weekly basis and linen and towels are
changed during the clean.
Do we need to arrange holiday insurance?
YES! It is essential you take out good cover, including
cancellation cover. We have links on our site to some very good UK companies
offering annual
and single trip insurance policies. Please ensure you bring the
insurance documents with you.
Isn’t a villa going to cost us a lot of money?
You'll be pleasantly surprised to find no. In many cases renting a villa works
out cheaper than a hotel due to the fact that a villa cost is for the whole
villa and so with a full occupancy, the cost per person is very competitive.
Once you experience the convenience, freedom, privacy and at home feeling that
staying in a villa provides, you won’t want to holiday any other way.
I can’t see my question answered here. What shall I do??
Please feel free to contact us and
we’ll do our best to answer your question.
 Call Us Now on 0800 011 2852
 holidays@cypruspropertyvillas.com
Calls are FREE from UK Landlines. Calls from
mobiles may be charged. Callers outside the UK please call on +44 700 340 1285
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